We do not have reserved seating. Seating in the theaters is on a first come, first served basis. Auditoriums open at least 15 minutes before showtimes.
Most of the time pre-purchasing tickets is not necessary. We do sell out for some special shows or popular times for big new releases (Opening night at 7PM for Wonder Woman). Even when we do sell out, you are usually able to get a ticket if you arrive about 15 or 20 minutes early. You are always welcome to buy your tickets early online or at our box office to save yourself the online fee. Because we offer the ability to purchase tickets ahead online and at the box office, we can not reserve seats by name alone. Tickets must be purchased to ensure a seat.
We always have an option for free parking here at the Grail! You can ALWAYS park in our lot behind the building - off of South Ann street. The signs say parking only for 45 South French Broad, and that is our building.
Street parking is Free for 2 hours before 6PM Monday through Saturday, and it is Free at all other times.
After 5:30 on weekdays and All Weekends you are welcome to park in the United Way Lot, which is directly across from our entrance - for Free!
Here is a LINK to maps and directions.
We usually run between 6 and 8 minutes of trailers before the start of the main feature. If you are coming for a 7PM film, your feature will usually start between 7:06 and 7:08.